I had very good solution, a very good rate, and you will safeguarded an excellent financing

«I have been a part for decades and you will recently refinanced my personal financial that have DOCFCU. There are a couple ladies in the mortgage division that made me enormously and you may leftover me up to date each step of your own ways. There are some hard products in the process (that was questioned) and i also had specific technical issues, back at my avoid, for the distribution a number of the expected paperwork. Cecilia grabbed the amount of time commit above and beyond to aid me personally having the individuals products. Both women (Cecilia and you may Cindy) are good assets towards the organization. Their persistence and you will customer care are stellar, and i won’t think twice to play with DOCFCU to own my personal coming monetary demands.»

«I wish to fit Octavia. I simply refinanced to the a new financing and because I had a couple some other loans – home financing and you can an excellent HELOC – that have DOCFCU it had been sometime challenging exercising the brand new strategies towards new lender every so often. Octavia is actually constantly prompt, educated, and clear as a result, if you find yourself becoming top-notch and you can courteous from the sometimes seeking techniques. I carefully enjoyed coping with their. I enjoy coming extra team which have DOCFCU and remain a pleasurable user.»

«We named DOCFCU applying for details about that loan. When Denzel answered the device, I realized he would listen versus rushing me off of the phone. He previously a willingness to aid. I told me the kind of my call. Denzel told you he would research and possess back with me. They got below an hour to own your having an address. He’d the file we so frantically requisite. We are pleased to own him!! He’s top-notch, extremely educated and kind.»

«A great support service from the DOCFCU party member! I happened to be undergoing buying an alternative auto and was given invaluable recommendations of the Jasmine, discover here Representative Provider Associate, about what was called for away from me personally. She is actually extremely diligent and you will elite. She provided me with this lady direct advice however, if I got most inquiries. DOCFCU is extremely fortunate to possess Jasmine on the party.»

Tamica was very helpful, gave me some great recommendations, and you may treated the mortgage into the a simple and you may effective fashion, maybe not my personal common experience in financial institutions and you can financing

«I’d simply extremely elite group provider out of Tamica, the borrowed funds Officer who managed my situation. Therefore, thank-you and Tamica quite. I’m bound to give it story back at my members of the family and you can members of the family.»

«House is Right here – Thank you Agency off Commerce FCU! We didn’t have done this in the place of you, and in addition we could not getting happy! Thanks for the service, diligence, and you may work with kissing household be our house.»

She called us on an effective forged check that is cashed off all of our membership and you will on time resolved the difficulty

«We want to express our appreciate into the guidance we gotten the other day off Lisa Meters. I wished to commend this lady expert commitment to high customer service.»

«I am thus pleased so you’re able to Carina and you can Octavia, and thus satisfied by the connection and you may professionalism. It proactively achieved out over assist me determine a solution to aid rating my personal HELOC cash in time to pay money for work one to must be done in my house to be ready for me to transfer to. Thank you, Evan, to possess best such as an excellent party!»

«I went into Gold Springtime part to possess my financial demands and you may DeVonna and party provided me with the number one customer support sense We could’ve actually ever requested. I do want to give thanks to the new Department Manager, Arlene, for her a good management. I have shared my wonderful event with quite a few family and friends, encouraging them to thought signing up for the following people. «